W, F. R., Wijaya, T. and Andreas, D. (2020) “ANALISIS KUALITAS LAYANAN DENGAN METODE FUZZY SERVQUAL, IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN REGRESI LINIER BERGANDA DI PASAR SWALAYAN GIANT”, Prosiding Seminar Nasional Terapan Riset Inovatif (SENTRINOV), 6(1), pp. 1119-1126. Available at: https://proceeding.isas.or.id/index.php/sentrinov/article/view/576 (Accessed: 24November2024).