Tawakkal, Eti Yusrianti, and Rasyidah Nadir. “PENILAIAN KINERJA PERSPEKTIF PELANGGAN PADA POLITEKNIK NEGERI UJUNG PANDANG”. Prosiding Seminar Nasional Terapan Riset Inovatif (SENTRINOV) 9, no. 2 (January 12, 2024): 389 - 398. Accessed July 3, 2024. https://proceeding.isas.or.id/index.php/sentrinov/article/view/1434.