W, Fuji Rahayu, Tony Wijaya, and Dicky Andreas. “ANALISIS KUALITAS LAYANAN DENGAN METODE FUZZY SERVQUAL, IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN REGRESI LINIER BERGANDA DI PASAR SWALAYAN GIANT”. Prosiding Seminar Nasional Terapan Riset Inovatif (SENTRINOV) 6, no. 1 (November 5, 2020): 1119-1126. Accessed November 21, 2024. https://proceeding.isas.or.id/index.php/sentrinov/article/view/576.