RANCANG BANGUN MESIN PENGERING KAIN BATIK MENGGUNAKAN VOICE OF COSTUMER
Keywords:
dryer, design, batik, textile.voice of customerAbstract
This research aims to design a batik cloth drying machine that addresses the specific needs of business actors, thereby overcoming the obstacles of traditional drying during the rainy season. The conventional batik drying process is vulnerable to weather disturbances and has the potential to reduce product quality. Using the Voice of Customer (VOC) approach, data was collected through open and closed questionnaires from 30 batik business respondents. Factor analysis revealed two main needs: the specification of a dryer that facilitates and increases productivity (Factor 1) and the need for an additional dryer during the rainy season (Factor 2). The results of this analysis led to the design of a batik drying machine that combines spinning and hot air blowing systems, equipped with UV light in the drying chamber. The design is expected to provide an efficient, easy-to-use drying solution that contributes to improving the productivity and quality of batik, especially in uncertain weather conditions.
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Indonesian Society of Applied Science (ISAS)
