IMPLEMENTASI BOT TELEGRAM DENGAN MEKANISME REKAPITULASI BERKALA UNTUK MENGURANGI BEBAN NOTIFIKASI DAN MENINGKATKAN EFEKTIVITAS PEMANTAUAN JARINGAN
Keywords:
telegram bot, network monitoring, automatic summarization, notification efficiency, data communicationAbstract
Real-time internet network monitoring is crucial to ensure stable data communication, especially in environments with a large number of clients. This study develops a Telegram bot system equipped with an automatic 30-minute summarization feature to reduce excessive notification loads found in the previous system. The research follows a structured framework consisting of system analysis, solution design, system implementation, testing, and evaluation. The system was tested on a network with 380 active clients. The results show that the new system successfully reduced the average number of daily notifications from 120–200 to around 48 messages, improved technician response time from 15 minutes to 1 minute, and increased technician satisfaction from moderate to high. The summarization feature proved effective in simplifying incident reports without reducing information accuracy. This system is suitable for broader implementation to enhance the efficiency and effectiveness of network monitoring.
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Indonesian Society of Applied Science (ISAS)
