ANALISIS TINGKAT KEPUASAN MASYARAKAT DALAM PENGELOLAAN DANA DESA PADA DESA PEMATANG SERAI
Keywords:
Level of satisfaction, village funds, productive unemployment, village economy, village financial managementAbstract
The research aims to analyze the level of community satisfaction in managing village funds in Pematang Serai Village. The research model was carried out using a descriptive approach with data collection techniques carried out by distributing questionnaires, observations and interviews with sources who had been determined using the Slovin formula. The population in the study was 100 people with a selected sample of 80 samples carried out using a purposive sampling approach. Data analysis was carried out using a qualitative descriptive method based on Minister of Administrative and Bureaucratic Regulation Number 14 of 2017. The results of this research show that the Community Satisfaction Index of Pematang Serai village towards the management of village funds by the Pematang Serai village government produces a level of satisfaction in the "satisfied" category but not yet able to provide maximum satisfaction for the people of Pematang Serai village, because they have not been able to reduce the rate of productive unemployment, have not been able to improve the community's economy, and have not been able to provide major benefits for the economic development of Pematang Serai village and its people.
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Indonesian Society of Applied Science (ISAS)
